Corporate History

M & S Flooring, Inc. was founded February 1, 1994, and is owned by Michael and Susan Webster. In early 2010, M & S Flooring became a Woman-Owned Business Enterprise and was certified by the City of Dayton as a Woman-Owned Business and obtained E.D.G.E. (Encouraging Diversity, Growth & Equity) Certification from the State of Ohio. 

Mike started in the flooring industry in 1979 working in the warehouse of Robbins Carpet. In 1981 Mike’s brother Tom hired him as a flooring helper. After approximately 1-½ years at this position, Mike moved on to be a subcontractor for A-1 Carpet. In 1983 Mike began his first experience with commercial carpet installation when he was hired by Z-Lee Flooring, a commercial flooring contractor. Through the exposure to the commercial side of the flooring business, Mike set out to be a full commercial installer. It took five full years to realize this dream. 

 Mike serves as President of M & S Flooring. His responsibilities include, but are not limited to, setting the goals and direction of the company. Mike serves as the visionary, keeping an eye on the market and industry. Trying to keep current with the constant changes that take place in the industry and keeping the company in a position to always stay profitable for the future keeps Mike busy reading and attending seminars.  

Susie has handled the bookkeeping responsibilities from day one. She now serves as the Chief Executive Officer, directly overseeing the administration of insurance, taxes, employee benefits, payroll and all bookkeeping.  

Dennis Sturgill, a partner of Mike and Susan’s since 1983, has been instrumental in establishing a culture of excellence within the company. Dennis personally set the quality standard as an installer in the early years. Since 1999, Dennis has served as Vice President of Operations. 

Terry Black joined M & S Flooring as a business strategist and advisor in 2004. Mr. Black has more than thirty-five years of executive business experience, and was appointed Chairman of the Board in 2009.

Values:

Integrity - Trust is the cornerstone of all our relationships. Responsibility - Everyone is accountable to himself and to others. Excellence - Commitment to innovation and continuous improvement creates a culture focused on excellence. (Good to Great) Relationships - Growth is based on the continued development of genuine relationships. Stewardship - We oversee, protect and properly balance the key elements of our business.

We have re-established the high standards of service, integrity and craftsmanship within the construction industry, as well as being recognized as the leader in flooring solutions in our market. We have accomplished this through applying biblical principles that create "VALUE" and building long-term relationships with our Employees, Customers and Vendors (Partners).

Our mission is to personify service in every aspect of the word, focusing on our business partners by meeting each other’s needs, providing value for each other, and elevating each other to a higher level.

Operational Philosophy